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Effective Date: 01/01/2025

At MFA Aeronautical Services (hereinafter referred to as "we," "our," "the company"), we are committed to protecting the privacy of our users and complying with applicable data protection laws and regulations. This privacy policy describes how we collect, use, store, and share the personal information of visitors to our website.

1. What type of information do we collect?

We collect different types of personal information from users who visit our website. This information may include, but is not limited to:

• Name

• Email address

• IP address

• Browsing information (e.g., browser type, pages visited, duration of visit, etc.)

• Payment information (if applicable)

2. How do we collect information?

Information is collected in the following ways:

• Contact Form: When a user fills out a contact form on our website.

• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about user activity on our website, improve user experience, and personalize content.

• Server Logs: Server logs automatically collect information about visits to the site.

3. Why do we collect personal information?

We collect personal information for several reasons, including but not limited to:

• Providing our services and products.

• Responding to user inquiries and requests.

• Improving the browsing experience.

• Personalizing content and advertisements.

• Complying with legal or contractual obligations.

4. How do we store, use, share, and disclose personal information?

• Storage: Personal information is securely stored on our servers or on servers of third-party service providers who meet security standards.

• Use: We use the collected information for the purposes outlined in this policy, such as providing our services, enhancing user experience, and sending promotional communications if consent has been given.

• Sharing: We do not sell, rent, or share your personal information with third parties except in the following cases:

  • When necessary for service delivery (e.g., payment services).

  • When required by law or a competent authority.

  • With service providers who assist us in operating our website, always under confidentiality agreements.

• Disclosure: We may disclose personal information if we believe it is necessary to comply with the law, prevent fraud, protect user security, or defend against legal claims.

5. What communication do you have with visitors to your website?

We primarily communicate with website visitors through:

• Email newsletters (if the user has opted to subscribe).

• Responses to inquiries submitted through contact forms.

• Notifications related to changes in the privacy policy or important updates to our services.

6. Is your service directed at minors, and do you collect information about them?

We do not intentionally collect personal information from minors under the age of 13. If we become aware that we have inadvertently collected data from a minor, we will take immediate action to delete such information. If you are a parent or guardian and believe we have collected information from a minor, please contact us so we can take appropriate action.

7. Updates to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, with the update date indicated at the beginning of the policy. We recommend that you review this policy periodically to stay informed of any modifications.

8. Contact Information

If you have any questions or concerns about our privacy policy or the handling of your personal data, please feel free to contact us at:

• Email: jlaureles@heliejecutivo.mx

• Phone: +52 722 352 3306

• Postal Address: Calle 5, Lote 43, Aeropuerto Internacional de Toluca

By using our website, you agree to the terms of this privacy policy.